At Cox Insurance Associates, Inc., we are committed to protecting your privacy as prospective client and as our customer. Accordingly, we offer this pledge:
We will ask you to provide your personal information to us when you enroll for coverage and when you purchase an insurance policy from us. We will also ask you to provide personal information to us when we review your current situation and make recommendations. This information will be provided to the insurance carrier when you purchase an insurance policy so they can establish you as a policyholder. We will maintain a record of your information at the offices of Cox Insurance Associates, Inc., so we can provide you with policyholder service. The employees of Cox Insurance Associates, Inc. are each required to sign and acknowledge a Confidentiality And Nondisclosure Agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer’s personal information.
When you purchase an insurance policy through Cox Insurance Associates, Inc., you may pay the premiums with your credit card or personal check. If you use your credit card to pay the premium, your credit card information is deleted from our records after your purchase has been authorized. A transaction number will be provided to you on your Binder of Insurance. You may use this transaction number as a reference to the credit card purchase. We do not keep a record of your credit card information. If you pay the premium using your personal check, we will keep a copy of your check in your file.